سياسة الخصوصية

Last updated: May 19, 2026

At Octago, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our store, make a purchase, or interact with our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.


Personal Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment and transaction details
  • Order history and shopping preferences
  • Device information, IP address, browser type, and cookies
  • Any information shared when contacting customer support


How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve your shopping experience
  • Send order updates and notifications
  • Prevent fraud and maintain website security
  • Improve our products, services, and marketing efforts
  • Send promotional offers and updates (you may unsubscribe at any time)


Sharing Your Information

Your information may be shared only when necessary with:

  • Shopify to operate and support our store
  • Shipping and delivery companies
  • Payment providers and transaction processors
  • Service providers that help operate our business

We do not sell your personal information to third parties.


Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and customer behavior
  • Personalize advertisements and marketing

You can disable cookies through your browser settings at any time.


Data Security

We take reasonable precautions to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.


Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.


Children’s Privacy

Our services are not intended for individuals under the age required by applicable law, and we do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.


Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you can contact us at:

📧 Email: khairyebrahim@gmail.com
📍 Address: District 1, Region 3, Street 35, Giza Governorate, Giza, Egypt